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More than one third of the global population needs basic sanitation. About 10 percent do not have clean water. Rotary International, one of largest humanitarian service organizations globally, and USAID, the world’s largest governmental aid agency, are partnering to make an impact.

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Coordinating the work of the partners
Coordinating the work of the partners

Coordinating the work of the partners

One takeaway for Ghanaian Rotarians who participated in the 2009-13 pilot Rotary-USAID partnership program there was the importance of hiring a dedicated program manager to coordinate the work of the partners.

Rotary members are sometimes reluctant to hire a professional because they want all funding to go toward their projects and their beneficiaries, says Ron Denham, chair emeritus of the Rotarian Action Group for WASH, who was involved in the creation of the Rotary-USAID partnership. But a program of this scale could be more effective if there’s a professional dedicated to managing it.

“Throughout the world, Rotarians are all volunteers,” Denham says. “Every now and then, volunteers or committees find themselves managing a project they don’t have the capacity to handle.”

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For the Ghana partnership, Rotarians hired Theophilus Mensah, a civil engineer who had worked for the Community Water and Sanitation Agency, a branch of the Ghanaian government. To aid in coordination between Rotary and USAID, Mensah works out of the office of Global Communities, which helps implement USAID projects. He coordinates and organizes site visits by Rotarians, prepares financial reports, works with community partners, and monitors projects under the partnership. Considered to be a linchpin of the program, he ensured the cohesion and integration of assets and efforts at every stage.

A major challenge for me is pulling the Rotary clubs along. Rotarians are volunteers with limited time and availability, unlike the full-time professionals of USAID

— Mensah
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He found that WhatsApp groups were a useful way to keep the many participating Rotarians across Ghana updated and motivated. “Because of WhatsApp, people were able to share their challenges with the rest of the group,” Mensah says. “It was fun. People gave encouragement and said this was part of being a Rotarian.”

Read more about Rotary’s experience with WASH projects and its vision for the future here

Transcript below

The RI-USAID partnership involves a lot of stakeholders in Ghana. At any time, I am dealing with Rotary clubs, Global Community, Community Water & Sanitation Agencies, the District Assemblies, the contractors or service providers, and the communities themselves. Managing and mobilizing so many stakeholders, and coordinating activities is complex and a full-time job. It is even overwhelming for one person.

Theophilus Mensah, RIUSAID Ghana program manager
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